FAQs

**Frequently Asked Questions (FAQs)**

Welcome to our FAQs page! Here, we address common queries to provide you with quick and helpful information. If you have additional questions, feel free to contact us at azureloom@gmail.com.

**1. How can I place an order?**
- To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

**2. What payment methods do you accept?**
- We accept various payment methods, including credit/debit cards and PayPal. Choose the option that suits you best during the checkout process.

**3. Can I modify or cancel my order?**
- Orders can be modified or canceled if they haven't been shipped yet. Contact us promptly at azureloom@gmail.com with your order details.

**4. How do I track my order?**
- Once your order is shipped, a tracking number will be provided 3-7 days later. You can track your order's status through the provided link.

**5. What is the return policy?**
- Our return policy allows returns within 15 days of the arrival date. Items must be returned with proof of purchase. For detailed information, refer to our Refunds Policy.

**6. How do I unsubscribe from newsletters?**
- To unsubscribe from newsletters, click the "unsubscribe" link in the email. If you face any issues, contact us at azureloom@gmail.com.

**7. What is the production time for customized products?**
- Customized products have a production time of approximately 5-10 days. They are shipped within 12 days of receiving the order.

**8. Do you ship internationally?**
- Yes, we ship worldwide. Shipping times may vary based on your location. Refer to our Shipping Policy for estimated delivery times.

**9. How can I contact customer support?**
- For any inquiries or assistance, contact us at azureloom@gmail.com. We aim to respond within a business day.

**10. Are my personal details secure?**
- We take your privacy seriously. Your personal details are secure, and we do not share them with external parties. Refer to our Privacy Policy for more details.

Thank you for visiting our FAQs page. If you have specific questions not covered here, reach out to us, and we'll be happy to assist you!